Frequently Asked Questions
General questions
What are the differences between Database Tour and Exportizer Enterprise exporting? | |||||||||||||||||||||||||||||||||||||
Both tools, Exportizer Enterprise and Database Tour (Pro), although differ in the interface, use the same export engine and have almost the same export possibilities. But Database Tour has many other database related features, while Exportizer Enterprise is designed for export purposes mainly. Exportizer is a light-weight tool. Its user interface parts work a bit faster than in Database Tour. Here is a brief comparison of main features:
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What are the differences between Database Tour Pro and Reportizer reporting? | |
Both database reporting tools, Database Tour Pro and Reportizer, use the same report engine. The report templates of them are usually compatible and can be opened/edited by both applications. But there are also important differences between these tools. While Database Tour Pro is a general database tool, where db reporting is one of the many features, Reportizer is designed for reporting purposes only. Each of them has its own advantages, but Reportizer in most cases provides more powerful and convenient way to design database reports, which achieved by including the following features: Opportunity to work with report collections (report repositories). Report repositories are either folders with report files or database tables where reports are stored in BLOB or CLOB columns. Reportizer shows reports from open repository in a sorted list with descriptions. |
How to move Database Tour to another computer? | |
Short instruction First uninstall the software from the old computer using the Control Panel. Next install it on the new computer. If you already purchased it, register it with your activation key. Instruction for advanced users Please see documentation. |
What version to choose: 32-bit or 64-bit? | |
When downloading the Database Tour software, consider its compatibility with: 1) your operating system (OS); 2) other database components the application works with. Compatibility with OSYou can use the Database Tour 32-bit on Windows 32-bit and Windows 64-bit, but Database Tour 64-bit should be used only on Windows 64-bit. Compatibility with other database componentsLet's look at a few examples... If you want to work with dBase (.dbf) files, Database Tour can use different ways to open such files. No matter what way you choose, all involved database components (drivers, OLE DB providers, and Database Tour) have to be of the same bitness. For example, when you will work with those files through an ODBC driver, the bitness of Database Tour must match the bitness of the ODBC driver. Similarly, if you need Database Tour to work with .accdb databases (Microsoft Access 2007 and above), the Database Tour bitness must match the bitness of the ACE OLE DB provider or Access ODBC driver depending on what component (OLE DB or ODBC) you choose. To work with Oracle, SQL Server, PostgreSQL, Firebird, MySQL, and other server databases, the bitness of Database Tour should be the same as the bitness of the corresponding client; if you plan to work with such databases via ODBC, the bitness of Database Tour should be the same as the bitness of the corresponding ODBC driver. And if you need to work with databases via old BDE, you should install 32-bit version of Database Tour. Anyway, on Windows 64-bit, if you do not want to dive into these details, you can install both 32-bit and 64-bit versions at the same time and switch between them whenever you need. |
Pre-purchase and post-purchase questions
I purchased Database Tour and I need support. Where should I place the support ticket? | |
Please contact us using the online form here. |
I purchased Database Tour, but after entering the activation key, I see error message 'Database Tour has already been registered on another computer'. What does it mean? | |
Note, that you may use your purchased product on the amount of computers, which is allowed by purchased license. For example, if you purchased one license, you may use the application on one computer only, as it is described here. In your case, it means you have already activated Database Tour with your activation key on other computer(s) and you are trying to activate it on extra computer. So, you should uninstall Database Tour on some other computer(s) and try again. If the problem still exists, please contact us with specifying your order number. |
I purchased Database Tour, but cannot activate it. I entered my activation key and application said it is valid, but every time the application starts, activation window appears. What am I doing wrong? | |
The activation of Database Tour is done in two steps: validation of your activation key, and the activation itself. You usually should not have problems with first step, if you have valid activation key. The second step (activation) is used to prevent casual piracy. Note, that you may use your purchased product on the amount of computers, which is allowed by purchased license. Activation just ensures that your serial number was used in compliance with Database Tour license; in other words, it ensures, that amount of computers, where your activation key is used, is not larger than amount of copies purchased. For example, if you purchased one license, you may use the application on one computer only, as it is described here. Activation is usually done automatically behind the scene, after you enter your activation key and if you have Internet connection. In your case, it seems, the serial number validation passed successfully, but activation failed due to either your activation key is used on other computer(s), or you have not Internet connection on your computer. If you have not Internet connection on the computer where you want to use Database Tour, you should obtain the activation code using another computer, which has Internet connection, and then enter it in the application; just follow instructions, which appear after unsuccessful activation. |
I purchased Database Tour, but now I want purchase another copy. Can I expect a discount in this case? | |
Yes. Before purchasing, please contact us and send your order number and activation key. The discount amount will depend on amount of copies, purchased before, and amount of copies, you want to purchase, as it is described here. |
I want purchase several your products. Can I expect a discount in this case? | |
Yes. You should start your order process here. You will be able to select more than one product to purchase by lower price than they are usually sold separately. If the product combinations offered are different as you would like to purchase, or if you want purchase multiple licenses of certain product, please contact us. |
Technical questions
Database Tables
Database Queries
Where can I find the Database Tour SQL documentation? | |
Database Tour executes SQL queries by passing them to the database engine or server used when opening the database. So please refer to the corresponding database engine or server documentation. Here are some examples: You are working with an Oracle database: read the Oracle documentation and so on. See also |
Exporting Data
How to export very large datasets to another database? | |
It can be a challenge to export large tables or queries from one database to another. Sometimes, you may get an Out of memory error during the export process or even when opening such a table. You should try non-standard approaches. See more in Database Tour documentation. |
How to export text from some column(s) to individual text files? | |
You can export the content of any column to an individual file. The process is very similar to the exporting BLOBs to image files, described above:
Notes |
Working with Command Line
Can Database Tour be run in 'silent' mode? | |
Yes. Database Tour Pro can perform database operations from command line with optional use of /silent switch. See also |
Miscellaneous
If your question isn't here, please contact us.