The activation of Database Tour is done in two steps: validation of your activation key, and the activation itself.
You usually should not have problems with first step, if you have valid activation key.
The second step (activation) is used to prevent casual piracy. Note, that you may use your purchased product on the amount of computers, which is allowed by purchased license. Activation just ensures that your serial number was used in compliance with Database Tour license; in other words, it ensures, that amount of computers, where your activation key is used, is not larger than amount of copies purchased.
For example, if you purchased one license, you may use the application on one computer only, as it is described in the order page.
Activation is usually done automatically behind the scene, after you enter your activation key and if you have Internet connection.
In your case, it seems, the serial number validation passed successfully, but activation failed due to either your activation key is used on other computer(s), or you have not Internet connection on your computer.
If you have not Internet connection on the computer where you want to use Database Tour, you should obtain the activation code using another computer, which has Internet connection, and then enter it in the application; just follow instructions, which appear after unsuccessful activation. |